Welcome to Aanzri. Customer satisfaction is important to us, and we strive to provide high-quality products. Please read our Return & Refund Policy carefully before placing an order.

Return Eligibility

    We offer a 7-day return policy from the date your order is delivered.

    To be eligible for a return, all of the following conditions must be met:

    • The return request must be submitted within 7 days of delivery.
    • The product must be unused, unwashed, and in its original condition.
    • All original tags, labels, stickers, packaging, and accessories must be intact.
    • The product must not have any stains, perfume, makeup marks, damage, or alterations.
    • The product must be returned in the original packaging whenever possible.

    Mandatory Unboxing Video

      To ensure a smooth return process, customers are required to record a clear, continuous unboxing video while opening the package.

      The video should clearly show:

      • The sealed package before opening.
      • The shipping label.
      • The opening process without any cuts or edits.
      • The product received.
      • Any damage, defect, missing item, or incorrect product.

      Claims regarding damaged, defective, incorrect, or missing products may not be accepted without a valid unboxing video.

      Tags and Stickers

        All original tags, brand labels, barcode stickers, and security stickers must remain attached to the product.

        Returns will be rejected if:

        • Brand tags/ stickers are removed.
        • Barcode stickers are removed.
        • Any original labels are damaged or missing.

        Once the tags or stickers are removed, the product will be considered used and will no longer qualify for return or exchange.

        Non-Returnable Products

          The following items are not eligible for return:

          • Products returned after 7 days of delivery.
          • Used or washed products.
          • Products with removed tags or stickers.
          • Products damaged due to customer misuse.
          • Customized or personalized products.
          • Gift cards or promotional items (if applicable).

          Incorrect, Damaged or Defective Products

            If you receive:

            • A wrong product
            • A damaged product
            • A defective product
            • A product with missing items

            Please contact us within 48 hours of delivery and provide:

            • Order number
            • Clear photographs
            • Mandatory unboxing video
            • Description of the issue

            Exchange Policy

              Eligible products may be exchanged for:

              • Size
              • Color (subject to availability)
              • Replacement in case of manufacturing defects

              Exchange requests are subject to stock availability.

              Return Shipping

                Depending on the nature of the return, we may:

                • Arrange a pickup, or
                • Ask the customer to ship the product to our return address.

                Return instructions will be shared after approval.

                Cancellation Policy

                  Orders can only be cancelled before they are shipped.

                  Once an order has been dispatched, cancellation will not be possible.

                  Fraud Prevention

                    Aanzri reserves the right to refuse returns or refunds in cases involving:

                    • Excessive return activity
                    • Fraudulent claims
                    • Misuse of our return policy
                    • Fake or edited evidence

                    Contact Us

                      If you have any questions regarding returns or refunds, please contact our customer support with your Order ID for faster assistance.

                      šŸ“§ Email: aanzrifashion@gmail.com šŸ“±Ā +91 6359 982 002 šŸ•˜ Support Hours: Monday to Saturday, 9:00 AM ā€“ 6:00 PM